Resolved -
This issue is resolved, with no further reports of video upload failures, and confirmation the implemented fix is working.
Oct 27, 10:15 PDT
Monitoring -
The cause of the issue where video uploads are failing with an error message has been identified and a fix implemented.
Oct 24, 14:01 PDT
Update -
Engineering continues work to identify the cause of the issue preventing video uploads in the Manager app. We'll share another update in an hour.
Oct 24, 13:20 PDT
Update -
We are continuing to investigate this issue.
Oct 24, 12:25 PDT
Investigating -
We are currently investigating an issue where video uploads are failing with an error message, "There was a network error..."
We will provide you with an update within 1 hour.
Oct 24, 11:49 PDT